Policy Statement
Welcome to Acme Accounting & Ecommerce SaaS. We are committed to protecting your data, ensuring transparency, and providing a secure, reliable platform for your business needs.
1. Data Security & Privacy
- All customer data is encrypted in transit and at rest.
- We never sell or share your data with third parties without your explicit consent.
- Access to your data is restricted to authorized personnel only, for support and maintenance purposes.
- You may request data export or deletion at any time by contacting support.
2. User Responsibilities
- Keep your login credentials confidential and do not share them with others.
- Ensure that all information provided is accurate and up to date.
- Use the platform in compliance with all applicable laws and regulations.
3. Payment & Subscription
- All payments are processed securely via trusted payment gateways.
- Subscriptions renew automatically unless cancelled before the renewal date.
- Invoices and payment history are accessible from your account dashboard.
4. Service Availability
- We strive for 99.9% uptime and will notify users of any planned maintenance.
- In the event of unexpected downtime, our team will work to restore service as quickly as possible.
5. Support
- Support is available via email and live chat during business hours.
- We aim to respond to all inquiries within one business day.
6. Changes to Policy
- We may update this policy from time to time. Users will be notified of significant changes via email or in-app notification.
- Continued use of the platform after changes constitutes acceptance of the new policy.